TERMS & CONDITIONS

The following Terms & Conditions ("Terms") govern your access to and use of the Humn Hide website, humnhide.com (the "Website") and all products and services made available through the Website (collectively, the "Services").

The Website is operated by Humn Hide ("Humn Hide," "we," "us," or "our"). By accessing or using our Website, placing an order, creating an account, or purchasing any product from us, you agree to be bound by these Terms & Conditions, along with our Privacy Policy, Shipping Policy, and Returns & Exchanges Policy.

If you do not agree with any of these Terms, please do not use our Website.

1. ACCESS AND ELIGIBILITY

The Website is intended for personal and lawful use.

By using the Website, you confirm that:

You are at least 18 years of age, or are using the Website under the supervision of a parent or legal guardian.
You have the legal capacity to enter into these Terms.
The information provided by you is accurate and complete.
You will use the Website only for lawful purposes.

Humn Hide reserves the right to modify, suspend, restrict, or discontinue any part of the Website, including products, features, content, or services, at any time without prior notice.

2. MODIFICATIONS TO THESE TERMS

Humn Hide may update or modify these Terms & Conditions from time to time.

Any changes will be effective once the revised Terms are published on the Website. You are responsible for reviewing the Terms periodically.

Your continued use of the Website after any changes are published constitutes your acceptance of the revised Terms.

3. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, images, colours, sizes, specifications, and other information displayed on the Website are accurate.

However, colours and product appearance may vary depending on your device or screen settings.

Humn Hide reserves the right to:

Modify product details or specifications
Update product availability
Discontinue products
Correct errors in product descriptions or pricing
Limit the quantity of products available for purchase

Product availability displayed on the Website may change without notice.

4. PRICING

All product prices displayed on the Website are subject to change without prior notice.

Prices may include applicable taxes as indicated at checkout.

If a product is listed at an incorrect price due to a typographical, technical, system, or pricing error, Humn Hide reserves the right to cancel or refuse the order.

If payment has already been made for an order that is cancelled due to an incorrect price, the amount paid for the cancelled order will be refunded through the applicable payment method.

5. PAYMENT

Humn Hide may offer different payment methods through its payment service providers, including credit cards, debit cards, UPI, net banking, wallets, or other available payment options.

You agree to provide accurate and valid payment information when placing an order.

Orders will be processed only after successful payment authorization, where applicable.

Humn Hide reserves the right to refuse or cancel transactions that appear fraudulent, suspicious, unauthorized, or otherwise violate these Terms.

6. GST AND INVOICES

Where applicable, a GST invoice will be generated for eligible purchases based on the information provided by the customer.

Customers are responsible for providing accurate billing information, including GST details where applicable.

7. SHIPPING AND DELIVERY

All purchases are subject to Humn Hide's applicable Shipping Policy.

Delivery timelines displayed on the Website are estimates and may vary due to factors including:

Courier delays
Weather conditions
Public holidays
Incorrect or incomplete delivery information
Remote or non-serviceable locations
Unforeseen operational circumstances

Humn Hide shall not be responsible for delays caused by circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping and contact information while placing an order.

8. RETURNS, EXCHANGES AND REFUNDS

Returns, exchanges, and refunds are governed by our Returns & Exchanges Policy available on the Website.

Customers must ensure that products returned for an eligible return or exchange meet the applicable conditions, including product condition, packaging, tags, and other requirements.

Humn Hide reserves the right to reject a return or exchange request if the product does not meet the applicable eligibility requirements.

9. ORDER CANCELLATION BY CUSTOMER

Customers may request cancellation of an order before the order has been processed or dispatched.

Once an order has been processed, packed, or shipped, cancellation may no longer be possible.

Humn Hide reserves the right to accept or reject cancellation requests depending on the status of the order.

If an eligible cancellation is approved, the applicable refund will be processed through the original payment method or another appropriate method.

10. ORDER CANCELLATION BY HUMN HIDE

Humn Hide reserves the right to refuse or cancel an order for any reason, including but not limited to:

Product availability issues
Incorrect product or pricing information
Payment issues
Suspected fraudulent activity
Incorrect or incomplete customer information
Shipping restrictions
Technical errors
Violation of these Terms & Conditions
Any other circumstances that prevent us from fulfilling the order

If an order is cancelled after payment has been received, the eligible amount will be refunded to the customer.

11. FRAUDULENT OR SUSPICIOUS TRANSACTIONS

Humn Hide may monitor transactions and customer accounts to identify fraudulent, unauthorized, or suspicious activity.

If we reasonably believe that an account or transaction is fraudulent or violates these Terms, we may:

Cancel pending orders
Restrict or suspend an account
Refuse future transactions
Cancel promotional benefits
Take appropriate legal action where necessary

Humn Hide reserves the right to take appropriate action against fraudulent use of the Website.

12. PROMOTIONAL OFFERS

From time to time, Humn Hide may offer discounts, promotional codes, special offers, cashback, or other promotional benefits.

Each promotional offer may have its own specific terms and eligibility requirements.

Unless otherwise stated:

Promotional offers cannot be exchanged for cash.
Offers may not be combined with other promotions.
Offers may be limited to selected products or customers.
Promotional codes may have expiry dates.
Humn Hide reserves the right to modify, suspend, or withdraw any promotional offer at any time.

Any promotional offer will be subject to the terms communicated with that offer.

13. TYPOGRAPHICAL AND TECHNICAL ERRORS

In the event that a product is listed at an incorrect price or with incorrect information due to a typographical, technical, system, or other error, Humn Hide reserves the right to refuse or cancel the order.

If payment has already been processed, the amount paid for the cancelled order will be refunded through the applicable payment method.

14. WEBSITE CONTENT

All content available on the Website, including but not limited to:

Text
Product descriptions
Images
Photographs
Graphics
Logos
Designs
Videos
Icons
Software
Layouts
Trademarks
Brand names
Other materials

is owned by or licensed to Humn Hide and is protected by applicable intellectual property and copyright laws.

You may view or use Website content only for your personal, non-commercial purposes.

You may not copy, reproduce, modify, distribute, publish, sell, transmit, create derivative works from, or commercially exploit any Website content without prior written permission from Humn Hide.

15. USER SUBMISSIONS AND REVIEWS

If the Website allows customers to submit reviews, photographs, comments, feedback, or other content ("User Content"), you are responsible for ensuring that the content you submit is accurate and does not violate the rights of any third party.

By submitting User Content, you grant Humn Hide a non-exclusive, royalty-free, worldwide license to use, reproduce, display, publish, modify, and distribute such content for purposes related to our business, marketing, advertising, and Website operations.

You represent that you have the necessary rights and permissions to submit the content.

You must not submit content that:

Is false or misleading
Is defamatory or abusive
Violates another person's privacy
Infringes copyright, trademark, or other intellectual property rights
Contains unlawful or offensive material
Contains malicious software or harmful content
Impersonates another person or entity
Promotes unlawful activities

Humn Hide reserves the right to remove or refuse User Content that violates these Terms or is otherwise inappropriate.

16. PROHIBITED USES

You agree not to:

Use the Website for unlawful purposes.
Attempt to gain unauthorized access to the Website or its systems.
Use automated tools, bots, spiders, or scraping technologies to access or copy Website content without permission.
Interfere with the Website's operation or security.
Introduce viruses, malware, or other harmful code.
Attempt to obtain another customer's personal information.
Impersonate another person or entity.
Copy or misuse Humn Hide's intellectual property.
Use the Website for fraudulent transactions.
Engage in activities that may damage Humn Hide, its customers, or its Website.

Humn Hide reserves the right to restrict or terminate access to users who violate these Terms.

17. THIRD-PARTY WEBSITES AND SERVICES

The Website may contain links to third-party websites, payment gateways, social media platforms, or other external services.

These third-party services are not controlled by Humn Hide.

We are not responsible for the content, availability, security, privacy practices, or policies of third-party websites or services.

Your use of any third-party service is subject to that provider's own terms and policies.

18. PRIVACY

Your use of the Website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect your Personal Information.

By using the Website, you acknowledge and agree to the practices described in our Privacy Policy.

19. ELECTRONIC COMMUNICATIONS

When you visit the Website, place an order, create an account, or communicate with Humn Hide electronically, you consent to receiving electronic communications from us.

We may communicate with you through email, SMS, WhatsApp, phone, or other digital methods regarding:

Orders
Payments
Shipping
Returns and exchanges
Account activity
Customer service
Important Website updates

Where permitted by law, you may also receive promotional communications based on your preferences and consent.

20. MARKETING COMMUNICATIONS

By subscribing to Humn Hide communications or providing your contact information for marketing purposes, you may receive information about:

New collections
Product launches
Offers and discounts
Promotional campaigns
Brand updates

You may unsubscribe from promotional communications at any time using the unsubscribe option provided in the communication or by contacting our Customer Service team.

Transactional and essential service communications may still be sent where necessary.

21. USE OF PERSONAL INFORMATION

Personal Information collected through the Website may be used to:

Process and fulfill orders
Process payments
Arrange shipping and delivery
Generate invoices
Communicate with customers
Provide customer support
Prevent fraud
Improve our Website and services
Understand customer preferences
Send relevant marketing communications, where permitted
Meet legal, tax, accounting, and regulatory requirements

For more information, please refer to our Privacy Policy.

22. DATA RETENTION

Humn Hide may retain Personal Information for as long as reasonably necessary to fulfill the purposes for which it was collected, comply with applicable legal and regulatory requirements, resolve disputes, maintain business records, prevent fraud, and enforce our agreements.

When information is no longer required, we may securely delete or anonymize it in accordance with applicable laws and our internal practices.

23. INDEMNIFICATION

You agree to indemnify and hold harmless Humn Hide, its owners, employees, representatives, affiliates, service providers, and business partners from claims, losses, damages, liabilities, costs, and expenses arising from:

Your use or misuse of the Website
Your violation of these Terms
Your violation of applicable laws
Your infringement of third-party rights
Content submitted by you
Fraudulent or unauthorized activity associated with your account

24. DISCLAIMER OF WARRANTIES

The Website and its content are provided on an "as is" and "as available" basis, to the extent permitted by applicable law.

Humn Hide does not guarantee that:

The Website will always be available or uninterrupted.
The Website will always be error-free.
All Website content will always be completely accurate or current.
The Website will be free from viruses or other harmful components.

Nothing in these Terms limits any rights or protections that cannot legally be excluded under applicable law.

25. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Humn Hide shall not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the Website or inability to use the Website.

This includes, where legally permitted, loss of profits, business interruption, loss of data, or other indirect losses.

Nothing in these Terms shall exclude or limit liability that cannot legally be excluded or limited under applicable law.

26. TERMINATION

Humn Hide may suspend or terminate your access to the Website or your account if:

You violate these Terms.
You engage in fraudulent or unlawful activity.
Your activity creates a security or operational risk.
We are required to do so by law.
We discontinue or materially change the Website or its services.

Upon termination, provisions that by their nature should continue to apply will remain effective.

27. INTERNATIONAL USE

Humn Hide primarily operates in accordance with applicable laws and regulations of India.

If you access the Website from outside India, you are responsible for ensuring that your use of the Website complies with the laws applicable in your location.

28. COPYRIGHT AND INTELLECTUAL PROPERTY

All intellectual property rights relating to Humn Hide, including its brand name, logos, designs, product images, website content, graphics, text, and other materials, belong to Humn Hide or its respective licensors.

Nothing in these Terms grants you ownership or any unrestricted right to use Humn Hide's intellectual property.

Unauthorized use, reproduction, distribution, or modification may result in legal action.

29. COMMUNICATION AND CONSENT

By using the Website and providing your contact information, you acknowledge that Humn Hide may contact you regarding your orders, account, customer service requests, and other legitimate business purposes.

Where required, promotional communications will be sent in accordance with applicable consent and communication requirements.

30. GOVERNING LAW AND JURISDICTION

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising from or relating to these Terms or your use of the Website shall be subject to the jurisdiction of the competent courts applicable to Humn Hide's registered office, unless otherwise required by applicable law.

31. SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be limited or removed to the minimum extent necessary, while the remaining provisions shall continue to remain in full force and effect.

32. ENTIRE AGREEMENT

These Terms & Conditions, together with our Privacy Policy, Shipping Policy, Returns & Exchanges Policy, and any other policies published on the Website, constitute the agreement between you and Humn Hide regarding your use of the Website and Services.